This August our Support Division at Drupal Connect turned one year old!
Our Drupal Connect Support Program has grown over 400% in the last year thanks to our wonderful clients and super support staff!
Our program is now more robust than ever with new services such as Online Marketing, SEO Services and Training. We have expanded and added new resources to accommodate IA, UX, Design, and e-Commerce as well as everything Drupal. Our management has been beefed up with additional resources to oversee the additional staff and clients.
We have dedicated time to new developments to keep things streamlined and running smoothly for our clients
Over the next month we will be introducing clients to our new task management system. This system will provide many benefits to our clients and allow for closer cohesion between our team and yours.
- Automated time monitoring
- Allows developers to add estimates for each task
- Produces reports based on tasks, time, and priority
- Automated alert sent when budget is at 80%
Also, as a result of our improved efficiencies all project management time will now be included!
As we begin to transition clients to our new system we will be in contact with you to ensure continuity is maintained on all levels
We would like thank all of our clients for making this a great year!
The DC Support Team